Sloth Bloom
GuildMender Privacy Policy
This policy explains what information GuildMender may receive, process, store, and disclose while providing Discord community-management features.
Effective date: July 14, 2026
Information GuildMender handles
The information handled depends on the features enabled by a server owner or administrator. It may include:
- Discord identifiers: server, user, role, channel, message, and thread IDs, plus server names, usernames, display names, nicknames, and avatar URLs where needed for bot features.
- Server configuration: selected channels, roles, categories, welcome and verification settings, automatic-role settings, moderation preferences, game settings, and other administrator-selected options.
- Community activity: XP, levels, reputation, coins, achievements, badges, game scores, participation records, giveaway entries, poll votes, and recent activity timestamps.
- Moderation and support records: warnings, moderation actions, reasons, evidence links, audit records, ticket subjects, ticket status, staff assignments, notes, and related message or thread identifiers.
- Feature content: poll questions and choices, giveaway information, reminder text, ticket messages used to create transcripts, and message content processed for enabled moderation, game, progression, or automation features.
- Twitch information: Twitch usernames, user IDs, display names, live status, stream IDs, and notification timestamps for streamers a server chooses to track.
- Technical information: operational logs, error details, timestamps, and service-health information needed to secure, troubleshoot, and maintain the bot.
Message content
GuildMender may inspect message content when a server enables features that require it, such as spam detection, counting and word games, progression, or ticket transcripts. Content is processed only as needed to perform those features. Moderation records, ticket notes, or generated transcripts may remain available to authorized server staff.
How information is used
Information is used to execute commands, apply server settings, manage roles and verification, operate moderation and ticket workflows, run games and engagement systems, deliver Twitch alerts, maintain audit records, prevent abuse, and diagnose service problems.
Legal basis and server responsibility
GuildMender processes information at the direction of Discord server owners and administrators who install and configure the bot. Those administrators are responsible for using GuildMender lawfully, informing their communities when required, choosing appropriate retention practices, and responding to member requests concerning server-controlled records.
Service providers and external platforms
GuildMender relies on service providers to operate. Information may be processed by:
- Discord for bot accounts, interactions, messages, roles, channels, and other Discord platform functions.
- Supabase and PostgreSQL infrastructure for persistent GuildMender configuration and feature data.
- GuildMender's hosting provider for application execution, deployment, logs, and operational security.
- Twitch when a server enables Twitch streamer tracking and live notifications.
- Public dictionary services when supported word games request playable words or definitions.
These providers process information under their own terms and privacy policies. GuildMender does not control how Discord users or server administrators separately use information visible to them.
Sharing and sale of information
GuildMender does not sell personal information. Information is disclosed only as needed to provide configured features, comply with applicable law, protect users and services, investigate abuse, or complete a business transition with appropriate safeguards and notice where required.
Retention
Configuration and feature records may be retained while GuildMender remains installed or while they are needed for the relevant feature, security, dispute resolution, backup, or legal obligation. Discord messages remain subject to Discord and server retention choices. Server administrators can remove many stored panels and feature records through GuildMender's management commands.
Security
Reasonable administrative and technical safeguards are used to protect stored information, including restricted service credentials and access controls. No online service can guarantee absolute security, and server administrators should grant GuildMender only the permissions needed for their chosen features.
Your choices and deletion requests
Server owners and administrators can disable features, remove the bot, delete managed panels, and request deletion of GuildMender-held server data. Individual members may ask their server's administrators about moderation, ticket, poll, giveaway, progression, or game records associated with that server.
For a GuildMender data-access or deletion request, email support@slothbloom.com with the relevant Discord user ID and server ID. Identity and authority may need to be verified before a request is completed. Some records may be retained where required for security, legal compliance, or dispute resolution.
Children
GuildMender is not directed to children under 13. Discord server operators are responsible for following Discord's age requirements and any additional laws that apply to their communities.
International processing and policy changes
Information may be processed in countries where GuildMender and its providers operate. This policy may be updated as features, providers, or legal requirements change. Material updates will be posted here with a revised effective date.
Contact
Questions or privacy requests may be sent to support@slothbloom.com.