Delete your SlothBloom Sprouts account and data
Last updated: July 10, 2026
Parents can request deletion inside the app or by contacting Sloth Bloom.
Delete inside the app
- Sign in and open the Parent Area.
- Open Privacy controls.
- Select Delete parent account and app data.
- Review the warning and confirm deletion.
Firebase may require you to sign in again before completing this security-sensitive action.
What is deleted
- The Firebase parent authentication account.
- Local child profiles, lesson progress, activity history, rewards, forest unlocks, and app settings on that device.
- Locally stored authentication and optional service-session information.
What is not automatically deleted
Deleting the account does not cancel an active Google Play subscription. Manage or cancel subscriptions separately in Google Play. Limited records may also be retained where required for fraud prevention, security, billing, or legal compliance.
Request deletion without the app
Email support@slothbloom.com from the address associated with the account. Use the subject “SlothBloom Sprouts Account Deletion.” We may ask for reasonable verification to protect the account. Do not include a child’s full name or other unnecessary personal information.
Questions
Read the privacy policy or return to the app support page.